Simply register an account, choose the destination country, enter recipient details, fund your transfer via bank card, bank transfer, or mobile wallet, and confirm the transaction.

Most transfers are completed within minutes. However, delivery time may vary depending on the recipient’s country, bank processing hours, and chosen payout method.

Yes. We use bank-level encryption, two-factor authentication, and comply with international financial regulations to ensure your funds and data are always secure.

For compliance and security, we may require a valid government-issued ID (passport, driver’s license, or national ID) for verification, depending on the transfer amount and country.

• Eligibility for Refund:
  • A refund may be requested if the transfer has not yet been processed or delivered to the recipient
  • If the recipient’s details are incorrect and the transfer has not been claimed, you may request a cancellation and refund.
  • Refunds are not applicable once the recipient has received the funds.                      
• Processing Time
  • Approved refunds will be processed back to your original payment method (bank card, bank transfer, or mobile wallet).
  • Refunds typically take 5–7 business days, depending on your payment provider’s policies.                                                 
• Fee & Deduction
  • Transaction fees and exchange rate differences may apply and are non-refundable.

     

• How To Request A Refund
  • Contact our Customer Support Team via email, live chat, or phone with your transaction ID and reason for cancellation.                                                 
• Compliance & Regulation
  • All refunds are subject to applicable financial regulations and anti-money laundering (AML) laws.
  • We may require additional documents for verification before processing a refund.